Hosting & Maintenance

Keep your website fast, secure and up to date, with one team to call when something needs fixing.

Does Upvising host and maintain websites?

Upvising hosts and maintains websites, including WordPress sites built by other teams. Hosting starts from HK$1,800 a year and care plans from HK$2,400 a year.

Hosting from
HK$1,800 a year
Care Plans from
HK$2,400 a year
Billing
Annually, in HKD
General Support Hours
Mon–Fri, 10:00–19:00 HKT

What's included

Website Hosting

Fast WordPress hosting on an enterprise CDN, with free SSL and daily backups kept for 30 days.

Security

An enterprise web application firewall, plus real-time malware scanning and removal.

WordPress Maintenance

Core, theme and plugin updates tested before they go live, with regular checks on backups, speed and forms.

Backups & Restores

Daily backups kept for 30 days, and help restoring your site if something goes wrong.

Loading Speed

Pages served from an enterprise CDN close to your visitors, so they load quickly.

Minor Changes

Text, image and page updates made for you, within your care plan's support hours.

Hosting plans

Priced per website by its size and traffic, billed yearly in Hong Kong dollars. We confirm the plan after checking your site. Hosting and maintenance are separate: add a care plan below and we look after updates and fixes too.

Every hosting plan includes

  • Enterprise CDN, serving your site from 300+ locations
  • Enterprise web application firewall
  • Real-time malware scanning and removal
  • Daily backups, kept for 30 days
  • Free SSL certificate
  • Support from our team in Hong Kong

Essential

FromHK$1,800 a year

About HK$150 a month, billed yearly

For information and brochure websites.

3 GB storage and 10 GB of bandwidth a month
No limit on visitors

Advance

FromHK$3,000 a year

About HK$250 a month, billed yearly

For websites with search filters, forms and landing pages.

5 GB storage and 20 GB of bandwidth a month
No limit on visitors

Commerce

FromHK$4,800 a year

About HK$400 a month, billed yearly

For online stores and websites that take payments or bookings.

10 GB storage and 40 GB of bandwidth a month, or more
No limit on visitors

  • Prices start from these amounts because every site is different. We look at its size, traffic and plugins, then confirm the plan.
  • If a site outgrows its plan, we tell you and wait for your confirmation before moving it up.
  • Themes and plugins we didn't develop: bugs or problems they cause aren't covered by hosting plans. Please contact the theme or plugin developer for a fix.
  • The quotation sets out the terms for payment, renewal and cancellation.

Care plans

Maintenance for one website, billed yearly in Hong Kong dollars. Plans differ in how often we do routine maintenance and how much support time you get.

Routine maintenance covers

  • WordPress, theme and plugin updates, tested before they go live
  • Backups checked, so a restore works when you need it
  • Security review: malware scans, unused plugins and old admin accounts
  • Uptime, speed, SSL and domain renewal checks
  • Contact forms tested, so enquiries still arrive
  • A short note of what we did after each visit

Basic Care

HK$2,400 a year

About HK$200 a month, billed yearly

3 hours of support a year

Maintenance every quarter

For brochure websites that rarely change.

Priority Care

HK$9,600 a year

About HK$800 a month, billed yearly

12 hours of support a year

Maintenance every month

For online stores and business-critical websites.

Custom Care

Quoted after a review

For larger sites, sites we didn't build, or teams that need more support time.

  • Support hours to suit your team
  • Maintenance as often as you need
  • Starts with a review of your site
  • Need more than your plan's support hours? Extra time is charged by the hour, and we confirm the cost before we start.
  • No plan yet? Tell us what you need and we will quote the work first.
  • Support hours cover small changes, fixes and questions. They reset each year, and unused hours do not carry over.
  • We keep third-party themes and plugins updated, but bugs or problems they cause aren't covered by care plans. Please contact the theme or plugin developer for a fix.

Other ways we can help

We also take on further work, and carry it out to the same standard.

  • Site MigrationMoving a website from another host to ours.
  • Health CheckA one-off review of speed, security and plugins before we take a site on.
  • Domain & DNSConnecting your domain and managing DNS records for your website.

Questions people ask us

Will you maintain a WordPress site you didn't build?

Yes. That is a custom care plan. We review the site first and then quote, because the work depends on how the site was built and how up to date it is.

Is hosting included in the care plans?

No. Hosting and maintenance are priced separately. A hosting plan keeps the site online, fast and protected. A care plan covers updates, checks and support hours.

What if we need help without a care plan?

We are glad to help. Tell us what you need and we will quote the work before we start.

What if a theme or plugin causes a problem?

Hosting and care plans don't cover bugs or problems caused by themes or plugins we didn't develop, even with an active plan. Please contact the theme or plugin developer for a fix. If you'd like us to replace the plugin or fix it ourselves, we'll quote the work first.

Tell us what’s slowing you down.

Share a short description of the problem. We will respond within 1 to 2 business days with follow-up questions, or schedule a meeting to clarify the scope.

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